Coronavirus (COVID-19)

Last updated 11/18/2020 at 11:30 am. Disclaimer: information on this page is subject to frequent change. For specific COVID-19 Business Resources, please click here

Dane County Issues Order #10, Prohibiting Indoor Gatherings and Limits on Outdoor Gatherings

In response to a substantial, sustained growth in new COVID-19 infections throughout Dane County, Public Health Madison and Dane County issued Emergency Order #10, which prohibits indoor gatherings of any size and limits outdoor gatherings to 10 people with social distancing. Read the press release and full order.

For more public health resources regarding COVD-19, please click here.

Face Coverings Required in Dane County

Effective Monday, July 13, all persons age 5 and older are required to wear a face covering when indoors when other people who do no reside in their household or living unit could be present. Per this order, face coverings will be required in all City buildings. Read the full order.

Library Returns to Curbside Pickup Again Only

Due to rising COVID cases in Dane County, the Monona Public Library has suspended its limited express hours and returned to curbside pickup only. Read on...

Dane County Issues Order #7, Limiting Gatherings and Prohibiting Indoor Dining and Service at Bars

Read the full order.

  • Indoor gatherings must be limited to 10 people including employees. Physical distancing must be maintained.
  • Outdoor gatherings are limited to 25 people not including employees. Physical distancing must be maintained.
  • Indoor dining capacity at restaurants is now reduced to 25% of approved seating capacity levels.
  • Bars may provide takeout but no indoor dining.
  • Bars and restaurants are permitted to provide outdoor seating, with physical distancing.

Dane County Issues Amendment to Phase 2 Order

Dane County Public Health has issued a targeted amendment to the Phase 2 Order, due to a recent steep increase in positive cases. The only items that have changed with this amended order are:

  • Private gathers are limited to 10 or fewer people.
  • Bars and restaurants stay at 50% capacity but customers are required to use seating at all times. Seating must be physically distanced (6 ft) from other parties. Parties can only be seated with members of their own household.
  • No standing service.

For more information on the County’s Amendment, please click here.

COVID-19 Wisconsin Connect Resources

A new COVID-19 resources page from UW-Madison School of Medicine and Public Health. To view webpage, please click here.

Dane County announces move to Phase 2 of Forward Dane Plan

Dane County announced on June 15th that certain metrics were met in Phase 1, that the County would be moving to Phase 2 of the Forward Dane Plan. For more information on Phase 2, please click here.

Phase 2 includes the following items:

  • Reopening all businesses—such as restaurants, gyms, and retail establishments—to 50% capacity with certain public health requirements and physical distancing.
  • Indoor gatherings at 50 people or fewer are allowed, with physical distancing
  • Outdoor gatherings of 100 or fewer are allowed, with physical distancing.
  • Park courts and fields are open, individuals must maintain physical distancing.
  • Sports activities have updated requirements.
  • Playgrounds and splash pads are open, with physical distancing.
  • Childcare, youth settings, and schools have updated requirements.

Dane County Order #4 Increases Church Service Capacities to 25%, Instead of 50-person Limit

Dane County modified its public health order to revise the regulations relating to attendance at religious services. Read more...

Current Status of City Services (Forward Dane Phase 2)

City Hall

Open to visitors.  Use of a mask is requested.  Phone 222-2525


Open for curbside pickup and limited express hours.  Phone 222-6127


Closed; will not open this season. 

Senior Center

Open by appointment and for virtual programming. Phone 222-3415


  • Playgrounds are now open but not sanitized. Please practice physical distancing and bring hand sanitizer.
  • Water fountains are available and cleaned daily at Bridge Road Park, Grand Crossing Park, and at all park shelters.
  • Restrooms are open at Schluter, Ahuska, Grand Crossing, and Lottes Parks, and family bathrooms are open at Dream Park and Fireman’s. (Oneida and Schaefer shelters will not be opened at this time due to daily cleaning requirements).
  • Shelter rentals will be available for up to 100 people at Fireman’s and Ahuska Parks.  All other shelter areas will be available on a first-come, first-served basis.  We recommend small groups only.
  • Below Deck at Grand Crossing Park is open daily for ice cream and concession sales.
  • Beaches are open and tested weekly.
  • Basketball courts are open.
  • Athletic fields are open for practices with physical distancing. Games are not allowed.
  • Tennis Courts are open; pickleball nets are available at Winnequah Park Tennis Courts.
  • The Skate Park is open
  • All boat launches are open
  • The Monona Dog Park is open

Community Center

Private events cancelled for the remainder of 2020.

Outdoor Pool Will Not Open This Summer

The Monona City Council voted at their meeting on June 1 not to open the outdoor pool this season, citing concerns with patron safety and fiscal responsibility due to the COVID-19 pandemic.  Dane County’s Forward Dane reopening plan allows public pools to open at 25% capacity in phases 1 and 2, and City staff prepared a plan of revised pool operations for the City Council’s consideration.  The plan included revised hours, capacity limits, social distancing requirements, the elimination of deck furniture, and increased admission fees.  The pool would not be ready to open until July 1, and staff estimated a loss of $40,000 for the season which would need to be transferred from the City’s general fund balance.

Taking all things into consideration, along with guidance from the Wisconsin Department of Health Services that discouraged the opening of public pools, the City Council unanimously decided that opening the pool was not in the best interest of the Monona community this summer due to concerns regarding COVID-19. The City Council expressed their sincere gratitude for those residents who provided their input and feedback on this difficult decision.

Dane County Eases Restrictions and Moves to Phase 1 of Reopening Plan

Businesses can reopen at 25% capacity; gatherings of up to 50 people outdoors or in commercial spaces allowed and up to 10 people at private residences. Physical distance must be maintained. Read more...

Wisconsin Rental Assistance Program Announced

Program can provide up to $3,000 in rental payments and/or security deposits for eligible tenants. Read more...

Dane County Issues "Forward Dane" Plan for Phased Reopening of Dane County

Read the plan

Large Item Trash Collection Resumes Next Week

The City’s trash and recycling contractor, Advanced Disposal, will resume collection of large items next week.  Advanced Disposal collects large items (furniture, appliances, mattresses, carpet, etc.) in Monona on the second and fourth Fridays of each month.  You must schedule your items for collection by calling Advanced Disposal at 251-7878.

Dane County Safer At Home Order still in place

With the state Supreme Court overruling Governor Evers’ extension of the Safer At Home Order, Dane County has issued a separate Order that is in affect for the County. For more information, please click here.

Free COVID-19 Testing at Alliant Energy Center

Information here: 

Lake Access Permits

If you purchased your annual lake access pass at our Lottes Park machine, please email with the following:
-Picture of receipt from the machine
-Your name
-Phone number
Once we receive this email, your 2020 lake access sticker will be mailed to you.

Emergency Rule Prevents Penalties for Missed or Late Rate Payments

The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) has approved an emergency rule to prohibit late fees or penalties for missed or late rent payments during COVID-19. The emergency rule (Wis. Admin. Code Ch. ATCP 134) prevents landlords from charging late fees or penalties for missed or late rent payments during the public health emergency and for 90 days afterward. DATCP will hold a public hearing and comment period on this emergency rule via teleconference.  Read more.

Monona Library Now Offers Curbside Pickup

The Library is still closed, but patrons can now request items for pick up. Read more.

Governor Evers announces "Badger Bounce Back Plan"

 The Governor announced a three phase plan for reopening closed businesses and programs. For more information, please click line for Badger Bounce Back Plan details.

Wisconsin Emergency Assistance Volunteer Registry

For individuals interested in providing volunteer assistance during this health crisis, the Wisconsin Department of Health Services is inviting people to register for the Wisconsin Emergency Assistance Volunteer Registry. For more information and to register, please click this link.

Governor Evers extends Safer at Home Order

The Safer at Home Order is extended to May 26th, with some modifications and exemptions. For more information, please click link for Emergency Order #28.

graphic which shows the phases of reopening the state

City to Provide Essential Services Only per Governor’s "Safer at Home" Order

Beginning at 8:00AM on Wednesday, March 25, in response to Wisconsin Department of Health Services Emergency Order #12 (the “Safer at Home Order”), the City of Monona will modify certain services and limit access to City facilities to protect the health of City employees and the public. The following modifications will be in place until April 24 or until Emergency Order #12 is either revoked or superseded:

  • All police, fire and ambulance services will continue, and the City’s 911 dispatch center remains open. However, the police and fire departments are closed to all outside visitors. Residents should call 222-0463 for non-emergencies and 911 for emergencies.
  • The Spring Election (April 7th) is proceeding as scheduled. City Hall remains open for  the purpose of in-person absentee voting and voter registration only. Voters can still enter the building to vote absentee or register to vote until 5:00 p.m. on April 3 but must maintain proper social distancing (6 ft distance) while in the building. All voters who are able to request an absentee ballot online at are strongly encouraged to do so, to reduce the number of individuals within the building.
  • City Hall maintains business hours by phone at (608) 222-2525, but all other in-person services will be unavailable, including pet licenses, permits, bus passes, walk-in utility payments, and municipal court in-person payments.
    • City staff can be contacted via email with questions about city services, such as those listed above and others. Please note that our response times to your questions and inquiries may be impacted by staff members responding to essential service requests during this time.
    • Residents with utility payments should drop them in the outside drop box located in the City Hall parking lot rather than entering the City Hall lobby.
    • Building inspection personnel will not maintain in-person office hours. You may reach them by phone or email. Building inspections in residences will only be done on a case-by-case basis, if it can be conducted with proper social distancing protocol.
  • The City is following Emergency Order #11, regarding suspension of certain Public Service Commission administrative rules for water and sewer utilities. This includes:
    • Waiving any payment late fees during this Order.
    • Temporarily suspending any utility disconnections, other than those needed for safety reasons.
    • Providing a budget payment plan to customers on a case-by-case basis.
    • Individuals with questions regarding utility billing during this time should call (608) 222-2525.
  • City of Monona park spaces remain open with limitations.
    • All playgrounds, shelters, restrooms, concession stands, tennis courts, and the skate park are closed, per the Emergency Order.
    • Park users must maintain social distance and not engage in contact sports like basketball, football, and soccer.
    • The Monona Dog Park remains open, but users must maintain social distance. If demand for the park is high and social distancing at the park is not possible, the park may be closed at a future date.
  • Trash and recycling collection, brush collection, and leaf collection will continue as scheduled, subject to change by our contractors if necessary. View information regarding schedules for pick-up dates and times here. The yard waste drop- off site will open on March 27. City staff urges residents to continue to practice proper social distancing, even when working in their yards.
  • The Library, Senior Center, Parks & Recreation, Community Center, and Afterschool Program remain closed, per the Emergency Order.
    • Individuals with library books are asked to hold onto them until such time that it is safe for the Library to reopen.
  • Residents are encouraged to continue to respond to the 2020 Census forms that are currently being distributed via the US Postal Service. Please note that although you may not be able to select Monona as your municipality, your information is properly  credited to Monona, not Madison. Your unique Census ID is assigned to your residence and identifies you as a Monona resident.

“We ask that every resident, business owner, and visitor to Monona take the “Safer at Home” Order and social distancing guidelines seriously,” said Monona Mayor Mary O’ Connor, “We are working diligently to continue to provide essential city services, while protecting everyone’s health and safety.” “Please keep an eye on your neighborhoods and friends during this challenging time,” she added.

Please click link for an FAQ from the Office of the Governor on Emergency Order #12

Large Item Trash Collection Suspended

Trash collection continues as scheduled. However, Advanced Disposal has suspended its large item/bulky item pickups in Monona until further notice.  Only trash and recycling which are in the City’s provided containers will be collected.

Governor Issues Emergency Order Regarding Utility Bill Practices

Read the Order

Over the weekend, Gov. Tony Evers issued Emergency Order #11, suspending several utility-related administrative rules, which among other things, prohibits municipal utilities from imposing fees on customers for late payments. The order makes the following changes:

1. Stop utility disconnection for nonpayment for all customers, including commercial, industrial, and farm accounts. Previously this applied to residential accounts only;

2. Cease assessing late fees to customer accounts;

3. Halt the practice of requiring deposits from customers for re-connection of service;

4. Allow deferred payment agreements for all customers who request them;

5. Remove any administrative barriers for customers establishing or reestablishing utility service; and

6. Authorize water utilities to provide budget billing arrangements to customers. Electric and natural gas utilities are allowed to do this under current rules.

The City of Monona will provide more guidance on what, if any, changes the order makes to our current utility billing practice once we have additional information. For any questions, please contact 608-222-2525.

City of Monona Declares Local State of Emergency

Read the Resolution

Governor Issues Emergency Order Prohibiting Gatherings of 10 or More

Read the order

Closings and Cancellations

  • Monona Grove schools closed.
  • Monona Library closed.  Due dates are extended.  Do not return books until the library reopens.
  • Monona Senior Center closed. This includes AARP tax clinics.
  • All Parks & Recreation programs and classes cancelled.  Those with questions can email
  • Monona Afterschool Program closed.
  • Municipal Court cancelled through April.  Contact the Court Clerk at (608) 216-7422 or
  • Monona Community Center closed until further notice. All scheduled meetings, groups, or reservations cancelled.
  • Monona Fire Station closed to the public for tours, public education events, and blood pressure checks. All fire inspections postponed. Call 9-1-1 for all emergencies.  For non-emergencies, call Monona Dispatch at (608) 222-0463.

This page will serve as a landing spot for any current updates or information as the City receives it from Dane County Public Health or other authorities.  Up-to-date information is also available on the City’s radio station, WVMO, 98.7 FM.  To sign up for City of Monona Alerts, go to

Madison Gas & Electric (MG&E) Customer Information

Information from MG&E regarding their response to COVID-19:

We have been thinking about our community during this public health emergency, and I wanted to provide you with information from MGE that may be useful to you, your organization, and the people we serve together.

  • Letter from CEO, Jeff Keebler, explaining the need to temporarily close our walk-in lobby at our office while continuing to serve customers and our continued response to gas and electric emergencies to ensure public safety. 
  • Bill payment options 
  • Due to the Coronavirus/COVID-19 public health emergency, MGE will not be disconnecting customer services.
  • “Demand Payment” Scams. MGE has received reports of active scams as recently as last week. These scammers are impersonating MGE over the phone and demanding immediate payment and threatening utility disconnection. 

MGE appreciates our customers’ understanding as we collectively navigate our community’s and our nation’s response to COVID-19. This is a rapidly changing situation, so please continue to check our website and social media for further information. ( and

If you have questions, MGE customer service representatives are available to help at 608-252-7222.

Know the Facts:    

CDC Facts about COVID-19

                                Dane County Public Health Resources and Information about COVID-19

                                Dane County Public Coronavirus Update Line – (608) 243-0587

Monona Grove School District Coronavirus Information and Resource Page

Wisconsin Department of Health Services

Wisconsin COVID-19 Information Website

FEMA Coronavirus Rumor Control

As part of our emergency planning function, the Dane County Public Health Department develops and maintains plans to address situations like this. The City of Monona remains in contact with Dane County Public Health and other emergency management agencies to coordinate our planning efforts. At this point, our main focus is providing situational awareness to our residents and visitors and ensuring correct and timely information is distributed as widely as possible.

Frequently Asked Questions about COVID-19 and Monona

  • Question: Is the City of Monona cancelling events and meetings?
    • Answer:  At present, all events and programs at the Monona Public Library, Monona Community Center, Monona Senior Center, and Monona Parks & Recreation are cancelled, and those buildings are closed to the public.  Public meetings will held as determined on a case-by-case basis. If you serve on a City committee or are interested in attending a city meeting, please check our City Meetings calendar on the homepage to see if the meeting will be held, cancelled, or rescheduled.
  • Question: Can I take my kids to our public parks and playgrounds? updated 3/24/20
    • Answer:  Per the Governor’s Safer at Home Order, effective March 25, all playgrounds, shelters, restrooms, concession stands, tennis courts, and the skate park are closed.  Parks themselves are not closed, but park users must maintain social distance and not engage in contact sports like basketball, football, and soccer. The Monona Dog Park remains open, but users must maintain social distance. If demand for the park is high and social distancing at the park is not possible, the park will need to be closed.
  • What can I do to prevent the spread and protect myself from COVID-19?
    • Answer:  Follow Dane County Public Health and CDC guidelines for good personal health habits.
      • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
      • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Always wash your hands with soap and water if your hands are visibly dirty.
      • Avoid close contact with people who are sick
      • Stay home when you are sick, except to get medical care
      • Cover your coughs and sneezes with a tissue
      • Clean frequently touched surfaces and objects daily (e.g. tables, countertops, light switches, doorknobs, cabinet handles, computers, phones, etc.) using a regular household detergent and water.