In 2021, the City of Monona upgraded water meters for all Monona residential water customers to new “smart” meters. The new meters allow the utility clerk to read meters remotely making meter readings fast and efficient. Daily monitoring reports flag unusual water use patterns, allowing us to contact customers immediately to inform them that they may have a leak in their plumbing system. And, perhaps most importantly, the new meters connect to a special online application called Eye on Water, so residents can track their own water usage in real time. Powered by Badger Meter, EyeOnWater lets you connect to your Monona Water Utility account to you see how much water you’re using and can even alert you to possible leaks on your property.
To set up your EyeOnWater account, go to https://helpeyeonwater.com/. You'll need your account number, which you can find on your water utility bill or by calling City Hall at 608-222-2525. Once in your account, you'll be able to track your water usage by hour, day, week, month, and year. And once you've established your average usage, you can set an alert to notify you when your usage is higher than normal, which could signal that you have a leak somewhere in your plumbing system.
If you're having difficulty setting up your EyeOnWater account, contact us at City Hall, (608) 222-2525. We're glad to help.