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With Monona’s current residential water meters, utility staff must drive by each residence and download a reading from each meter for each billing period. The new meters have a special transmitter which feed to an antenna-based system and allow readings to be done from a computer. So, the utility clerk can read individual meters right from her desk at any time. And, you, the water customer, will be able to download a special app, create an account, and view and track your own water usage at any time.
Your water meter is likely located in your basement. If you don’t have a basement, it’s probably in a crawlspace. Or, rarely, it’s located in your garage. Your water meter is a black unit. On the top is a face with a dial. There is a water pipe running to it and another running out of it.
The new meters will have the ability to flag unusual water usage and send an alert to the utility clerk, who can then alert the customer immediately to check for a potential leak somewhere in their plumbing system. Or, with the Eye on Water app, customers can set up their own alerts. With our current system and quarterly billing, it is possible for leaks to go undetected for up to 3 months between meter readings.
State statute requires that utilities perform cross connection inspections for all residential customers every 10 years. While the technician is installing your meter, he/she will check your plumbing to ensure there are no areas where backpressure could cause contaminated water to flow into the drinking water supply. Read more about cross connections here.
While the technicians installing meters are taking every safety precaution regarding COVID-19, including logging their temperatures each morning, wearing masks and sanitizing, and maintaining a strict 6-foot social distance, we understand that some customers will not feel safe with the technician coming into their home during this pandemic. If you don’t feel safe, please call HydroCorp at 1-844-493-7641. They will put you on a list to delay your meter change until late spring or early summer.
All HydroCorp employees wear photo I.D. badges with their full name included. The technician will show you this badge, and if they don’t, you should ask to see it before you allow them entry into your home. You can also verify the technician’s identity by calling HydroCorp at 1-844-493-764.
There is no cost to the homeowner for the new meter or its installation. If there are problems with your plumbing, for instance, if the valves at your meter are inoperable and will need to be replaced before your meter can be installed, it will be your responsibility to contact a plumber or complete this work at your cost. Also, any corrections which are required to be made after the cross connection inspection will be the responsibility of the homeowner.
The pipe that brings water from the main in the street to your home has a valve called a curb stop. If the valve at your water meter in your home is inoperable, the curb stop valve can be closed to turn off the water coming into your home. Over the years, many curb stops have become buried in lawns or landscaping, or even under driveways. Monona utility crews are locating and exposing buried curb stops in conjunction with the water meter replacement project. Once your curb stop is exposed, please keep it exposed and do not bury or hide it with landscaping.
All of the following are considered yard waste: leaves, garden clippings, plant debris, pine cones, grass clippings, twigs, and trimmings from bushes and shrubs which are less than 6 inches in diameter.
No. The City does not pick up yard waste at the curb, and these items are prohibited from landfills, so you cannot put them in your trash can. Residents must take their yard waste to the City’s yard waste drop-off site, located at the Public Works Garage on Edna Taylor Parkway, between Femrite Drive and Broadway. Fallen leaves which are not mixed with other waste are collected at the curb in the month of April and in the fall.
Brush is woody branches and limbs from trees, shrubs, and bushes. The City has 4 curbside brush collections each year (in April, June, August, and October) for homeowner-trimmed brush. Brush cannot be taken to the City’s yard waste drop-off site.
No, City Staff cannot tell residents if they need flood insurance at their property. You should contact an insurance broker to confirm insurance requirements.
To request a change of the floodplain map, you must apply to FEMA for a Letter of Map Change (LOMC). You can apply here.
The Zoning Board of Appeals (ZBA) considers applications for a floodplain variance. They are authorized to review the following cases:
You are able to berm your property as long as it remains below the 100-year flood level and the volume of materials have been compensated elsewhere in the FSD. You should be mindful of the impact elsewhere along the shoreline, and berming your property alone doesn’t guarantee flooding won’t occur. Please contact City Staff to discuss your plans further.
Monona’s trash and recycling is collected by a contracted service provider, Waste Management (formerly Advanced Disposal). Monona is divided into two districts for trash / recycling collection. District 1 is collected on Tuesdays; District 2 is collected on Wednesdays. Trash is collected every week; recycling is collected every other week.
No, Monona does not follow alternate-side parking rules in the winter. Per Monona ordinance §434-13, if the Mayor or their designee declares a snow emergency, parking is prohibited on any City of Monona street for the entire duration of the snow emergency. During declared snow emergencies, the parking lots at Ahuska, Lottes, Winnequah, Frost Woods Beach, Fireman's, Maywood and Schluter Parks offer free parking for up to 48 consecutive hours while snow is being cleared from City streets.
Collection of large trash items (for example: furniture, mattresses, appliances, computers, etc.) can be arranged on an individual basis by calling any trash provider of your choice. The city’s contracted provider for weekly trash and recycling pick-up is Waste Management (1-888-960-0008). Waste Management picks up large items on the 2nd and 4th Fridays of each month.
There is a separate charge for collection of these items. Residents will be billed directly by the provider. View a list of estimated charges per item from Waste Management.
In addition, the Dane County Landfill, located at 7102 U.S. Hwy 12 (beltline east toward Cambridge, across from the Yahara Hills Golf Course) is also available for disposal of large items.
The City of Monona has 3 boat launches on Lake Monona at: Lottes Park, Winnequah Trail, and Tonyawatha Trail. Only the site at Lottes Park has a parking lot for vehicles and trailers. A boat launch permit (daily or seasonal) is required. Permits are available for purchase at each launch site, as well as at Monona's City Hall and Community Center, and at West Marine. Seasonal launch permits are valid at all Dane County, City of Madison, and City of Monona launch sites, but permits purchased in Monona help to fund improvements to the launches in Monona, including new docks and dredging of landing areas.
The City's Code Enforcement Officer is responsible for enforcing property maintenance standards per Chapter 342 of the Monona Code of Ordinances. These include standards on the parking and storage of vehicles, noxious weeds and lawn maintenance, accumulation of brush, yard waste or debris, and junk or garbage at the curb.
The earlier you reserve your spot, the better. We want all of our rentals to get their first choice.
Call our Office at 608.222.4167
We request that you cancel at least two weeks in advance to allow other rentals. Rental cancellations made at least 2 weeks prior we be refunded rentals fees minus a $10 processing fee.
The number guests receiving the hot dog/vegie dog, chip & drink meal
You must notify us at least 2 weeks prior to your event to ensure proper food counts.
Yes, hotdogs can be substituted out for a veggie dogs. No other substitutions allowed
We have space to store 1 cake option in our concession stand.
No, however, there is a higher fee for non-residents.
You must live within the boundaries of the City of Monona.
Yes. There is no discount given for season pass members for pool rentals.
The number of people is based on the number of people in your rental regardless of whether or not they are getting in the pool. Each person attending must count for 1 admission. Children 1 and do not count towards the final total.
You must notify us at least 2 weeks prior to your event of a guaranteed maximum number. The number of lifeguards is based on the guaranteed number and therefore, this is extremely important. We will not be able to accommodate extra people in your rental the day of the event
Yes, you can bring food into the facility. There is absolutely no alcohol anywhere inside the pool area. No glass containers on the pool grounds.
We have space to store 1 cake option in our concession stand
There is a designated dining area located at our outdoor concession stand. Food on pool deck is not allowed. You can eat any time during your 2-hour rental.
Yes, decorations are allowed. Renters may enter the facility 30 minutes prior to their designated rental time to decorate. All decorations must be removed 15 minutes after designated party time.
No. All furniture remains on the deck.
No, alcoholic beverages and smoking are not allowed.
We accept checks, cash or credit cards (Visa, MasterCard & American Express).
Please make all checks payable to Monona Parks & Recreation.
Full payment is due at the time of the reservation.
If the final count increases from what your original reservation stated, then you must pay the additional amount at the time you notify us of the increase.
No. All check payments are final and refunds will not be issued for any reason against the check’s total.
No. Rentals of the pools only occur after the facility has closed to the public. Rentals can occur Friday, Saturday & Sunday from 7:00 – 9:00 pm
Yes. The number of lifeguards on duty is based on the number of people in your rental as well as the design features of each pool.
The renter should check in at the facility’s Front Desk. Party guest will enter through the concession stand entrance gate.
Pool rental fees include the rented pool as well as ancillary service areas such as locker rooms, and concession for a 2 hour time period.
The renters are responsible for leaving the area in the same clean manner in which they found it. Failure to do so may result in additional charges.
In the event of inclement weather, you can change your reservation date (limit of twice) or will be issued a refund if no additional rental dates are available.
Ahuska Park Shelter – 400 East Broadway
Fireman’s Park Shelter – 4800 Winnequah Road (corner of Winnequah Rd. & Progressive Ave.)
Oneida Park Shelter – 1305 Neponset Trail (corner of Neponset Tr. & Tecumseh Ave.)
Schaefer Shelter – 1011 Nichols Road (north of the Monona Community Center)
Winnequah Dream Park Shelter – 5301 Healy Lane
Winnequah Park Gazebo – 1012 Nichols Road (across from the swimming pool)
Schluter Park Gazebo - 4511 Winnequah Road (across from Monona Bait & Ice Cream)
All Monona City parks are open from sunrise to 10:00pm
Monona Parks and Recreation begins accepting shelter reservations on the first working day of January for Monona residents, and the first working day of February for non-residents.
Yes! This can be done a few ways:
Call (222-4167) or come in person to the Monona Community Center during business hours (M-F 8:30am-4:30pm)
Contact us by email: firstname.lastname@example.org
View availability online HERE
No. Unfortunately, due to staffing constraints we can only clean a shelter once a day. Because of this we limit shelters to one reservation per day.
No, all shelter reservations must be paid in full at the time of reservation.
Reservations for a shelter may be made 3 ways:
By calling the Monona Parks & Recreation Department at 222-4167
In person at the Monona Community Center, 1011 Nichols Road
Online by clicking HERE
If there are issues on the day of your rental, please call Monona Police at 222-0463. Please bring your copy of the Permit with you to the park to verify your reservation.
Our parks are public parks so no keys are needed to open doors into the shelters or for the restrooms. Keys may be checked out for the kitchens at the Ahuska Park Shelter and Fireman’s Park Shelter. Renters are responsible for picking up the keys, when needed, at the Parks & Recreation Office before your event (Monday-Friday between 8:30am-4:30pm) and must be returned promptly afterwards.
Your shelter reservation gives you exclusive use of the shelter building ONLY. You and your guests are welcome to use the area around the facility, but there may be other park users on site as well. Exclusive use of the ball diamonds, tennis courts, and playground equipment is NOT included with a shelter reservation.
Please refrain from moving the tables under the shelters any more than necessary. If you do move them, please replace them when your event is finished. If you need more tables than the number normally at the shelter, you can rent additional tables by calling the Parks & Rec office at least one week prior to your event.
Alcohol consumption is allowed in the parks, but please note the following:
Glass containers should not be taken into the parks.
The shelter renter is responsible for all alcohol-related issues that arise from the event.
Minors MAY NOT be served at any time.
No money can change hands in exchange for alcoholic beverages. If alcohol is sold in city parks, an alcoholic beverage license is required.
You are allowed to bring portable grills into the parks, however you must make certain that they and their contents are completely removed at the conclusion of your event. Please do not dump charcoal on the ground! Campfires are not allowed in the park.
The use of amplified sound devices is only allowed between the hours of 10:00am to 8:00pm when an Amplified Sound Permit has been obtained. This permit needs to be approved two weeks prior to the event. Contact the Parks & Recreation Dept. to obtain this $50 permit.
Any structure such as tents, trailers, dunk tanks, inflatable play equipment, personal & promotional equipment, and other structures must have a Temporary Structure Permit. This permit needs to be approved two weeks prior to the event. Contact the Parks & Recreation Dept. to obtain this $75 permit.
Please gather all of the trash and recyclables from your event and dispose them in the trash containers provided at each location. There are extra garbage bags in the bottom of the trash/recycling bins if you need them during your event.
Please park only in the designated parking lot and on streets surrounding the parks. Do not park on the grassy areas. No vehicles are allowed on park property at any time. Loading & unloading of a vehicle must be from the parking lot or street only.
A Kitchen Cleaning Check-list will be located in the kitchen and needs to be satisfactorily completed.
Patrons are allowed to decorate, although we do ask that you completely clean up the area before leaving. Please note that water balloons, glitter, and confetti are not allowed at park shelters.
Wisconsin taxing districts (municipalities, schools, counties, etc.) set their budgets in the fall, usually November. After each district has set its levy for the next year, property taxes are calculated and bills are prepared. This means bills are usually received by taxpayers in mid-December.
Because of the deductability of property tax on federal income taxes, many property owners pay all of the bill by December 31. However, all that is required is that the first installment be paid by January 31. For those who choose to pay in two installments, the second installment is due by July 31, and a statement for the installment is mailed in May.
If paying your taxes before January 31, you may pay in person at Monona City Hall, 5211 Schluter Road. Due to COVID-19, we strongly discourage you from paying your taxes in person this year and ask that you consider dropping your payment in the drive-up drop box located in the parking lot at City Hall (next to the flagpoles). If you enclose a self-addressed, stamped envelope, we will mail a receipt to you. Or, if you include your email address, we can email you a receipt. City Hall is open Monday-Friday, 8:00 am-5:00 pm. (Please note that City Hall is closed on Dec. 24, Dec. 25, and Jan. 1) If paying your taxes after January 31, you must pay at the Dane County Treasurer’s Office, located in the City/County Building in Madison.
Yes, can you send a check or money order in the mail to: Monona City Hall, 5211 Schluter Rd., Monona, WI 53716. Please do not send cash in the mail. If you’d like a receipt for your payment, please include a self-addressed, stamped envelope or include a note with your email address. Any payments made after January 31, must be sent to the Dane County Treasurer at P.O. Box 1299, Madison, WI 53701-1299.
You can pay by credit card online or by phone only. Credit card payments cannot be accepted at City Hall. To pay by credit card, go to www.officialpayments.com or call 1-800-272-9829. Please note that an additional fee (calculated as a percentage of your payment) is charged for paying by credit card.
Yes. A drive-up drop box is available 24/7 and located in the parking lot at City Hall. The box is locked and secured and emptied multiple times each day. Payments dropped in the drop box will be stamped as paid on the next regular business morning. In addition, all payments dropped in the box or slot by midnight on December 31 will be marked as paid in 2020.
If paying in person, please bring your entire bill. The top portion will stamped "paid" and returned as your receipt. If dropping your payment in the drive-up drop box or paying by mail, include your a self-addressed, stamped envelope or an email address, and we will send you a receipt. Once Dane County has updated their records (usually within a month of payment), electronic receipts can be downloaded from the Dane County Treasurer at Access Dane.
If paying before January 31, make your check payable to "City of Monona." Payments made after Janaury 31 should be made payable to "Dane County Treasurer."
Yes. Please be sure that the escrow check is endorsed by all parties named on it.
If your escrow check was written for more than your tax amount, the City of Monona will issue you a refund. Please allow 10 days for the City to process your refund check.
If you are voting in-person absentee at City Hall prior to election day, you must present your photo I.D. when you vote.