I thought Monona already had smart meters. Why do i need a new meter?

With Monona’s current residential water meters, utility staff must drive by each residence and download a reading from each meter for each billing period.  The new meters have a special transmitter which feed to an antenna-based system and allow readings to be done from a computer.  So, the utility clerk can read individual meters right from her desk at any time.   And, you, the water customer, will be able to download a special app, create an account, and view and track your own water usage at any time.  

Show All Answers

1. I thought Monona already had smart meters. Why do i need a new meter?
2. Where is my water meter?
3. How will the new meters detect leaks in my plumbing system?
4. What is a cross connection inspection, and why does this need to be done when my new meter is installed?
5. I'm at high risk for COVID complications and do not want someone in my home right now. What are my options?
6. How can I verify that the person at my door is a HydroCorp employee?
7. How much will the new meter cost?
8. Crews were at my house and exposed a pipe on my property. Is that part of this project?